Healthcare Therapy Services, Inc. has announced exciting changes in our executive leadership roles. Please see the message below from Barry Chatham.

The Chatham family is very pleased to announce that Cassie Murray, OTR, MBA, QCP has been promoted to be the President of HTS. Cassie has served HTS for 27 years in various roles from a front-line therapist, Regional Director for southern Indiana, and recently a dual role as the Chief Clinical Officer and Chief Operating Officer.

She will be responsible for operational leadership and will continue to ensure excellent care and support to the patients of our partners. Cassie has served HTS well, and her support and knowledge of healthcare and incredible work ethic are major reasons for our success.

Steve Chatham will take over as CEO and will help to support Cassie and the leadership team. Steve will continue to man the helm and provide strategic, financial and operational leadership for HTS and affiliate companies.

I am blessed to stay on as the Chairman of the Board and to be involved with our continued growth and new opportunities for HTS. These blessings continue as we remain focused on our mission and the core of why I created a Christian company. We will always stay very focused to live our mission statement based on Jeremiah 29:11 to provide a hope and a future.

Barry Chatham, Board Chairman
Healthcare Therapy Services, Inc.

Please join us in congratulating Cassie Murray, President of HTS.

 

Cassie Murray, OTR, MBA, QCP

President of HTS

Healthcare Therapy Services, Inc.

Experts in rehabilitation, HTS is committed to introducing new clinical programs and best practices that improve patient care delivery and outcomes. With falls being the leading cause of both fatal and nonfatal injuries for people 65 years of age and older, HTS has revitalized our Falls Prevention Program with evidence-based assessments, interventions, and resources. This new program, STEADY, provides the most advanced therapeutic interventions and treatment practices to adhere to the HTS commitment of perfecting rehabilitation.

Now introducing… STEADY:  A Comprehensive Therapy Approach to Fall Prevention.  STEADY is a therapy-driven fall prevention program designed to be utilized by Physical, Occupational and Speech Therapy.  The overall purpose of this program is to reduce the prevalence and risk of falls while improving the quality of life for our patients.

The HTS STEADY Program includes tools and resources on fall risk factors, evidence-based assessments and interventions, and educational handouts for patients and caregivers. The STEADY program provides a program protocol, fall prevention analysis tool and a falls tracking log to drive program efficacy.

This program will address many of the factors that lead to falls, such as:

  • Physical Inactivity
  • Fear of Falls
  • Low Vision
  • Balance & Mobility
  • Polypharmacy
  • Foot and Ankle Health
  • Cognitive Function
  • Urinary Incontinence
  • Sleep Health
  • Pain
  • Vestibular Dysfunction
  • Environmental Modifications

Patient and caregiver education is a vital component of this program.  For patients, STEADY provides essential health literacy tools to use at home such as: exercise handouts, home safety checklists, daily pain diary and more.  For caregivers, education is focused on environmental modifications, safe patient transfers, wheelchair and bed positioning safety, and instructions for getting up from a fall.

For more information about the HTS STEADY Program, please contact your HTS Regional Director.

Need a Powerful Therapy Partner? Contact Amanda Green, Executive Director of Strategic Development amanda@htstherapy.com for information about our contract therapy partnerships.

The fourth quarter fiscal year 2020 Program for Evaluating Payment Patterns Electronic Reports (PEPPER) are now available for skilled nursing facilities (SNFs) to download through the PEPPER Resources Portal. These reports summarize provider-specific data for Medicare services that may be at risk for improper payments. This data can be used to support internal auditing and monitoring activities.

To obtain your SNF PEPPER report, please follow the following steps:

  1. Visit the PEPPER Resources Portal
  2. Complete all the fields; and
  3. Download your PEPPER report

Click here to visit the PEPPER Resources Portal.

On April 12. 2021, the Indiana Department of Health, Division of LTC will resume federal and state health surveys for both nursing homes an residential care facilities. All surveyors have been updated with the Long-term Care Survey Process (LTCSP) Procedure Guide that was effective February 6, 2021. Surveyors will review facility information 12 months prior to the survey entrance date, unless there is a need related to complaint or other concerns that would require information past the 12-month time frame.

Click Here for More Details on Nursing Home Surveys.

On April 9, 2021, CMS issued a new Memo to State Survey Agencies (QSO-21-17-NH) resulting in an end to a few waivers which were granted under the PHE.

The below flexibilities will end effective 5/10/2021:

  • The emergency blanket waivers related to notification of resident room or roommate changes, and transfer and discharge notification requirements
  • The emergency blanket waiver for certain care planning requirements for residents transferred or discharged for cohorting purpose
  • The emergency blanket waiver of the timeframe requirements for completing and transmitting resident assessment information Minimum Data Set (MDS)

Changes in QSO-21-17-NH were updated on April 8, 2021 and made available to providers via this link: COVID-19 Emergency Declaration Blanket Waivers for Health care Providers. Please note, waivers that will end effective 5/10/2021 are found on pages 18-19 of the linked document are in red, strikethrough font

On April 8, 2021, CMS released the new Skilled Nursing Facility (SNF) Prospective Payment System (PPS) Proposed Rule which, once finalized, is effective October 1, 2021. This proposed rule updates Medicare payment policies for facilities under SNF PPS for fiscal year 2022. The proposed rule also includes information for the SNF Quality Reporting Program (QRP) and SNF Value-Based Program (VBP) for FY 2022.

See below for the most significant areas of updates:

  1. FY 2022 updates to the SNF payment rates
  2. Methodology for recalibrating the PDPM parity adjustment
  3. Rebase and revision of the SNF market basket to improve payment accuracy under the SNF PPS
  4. New Blood Clotting Factor Exclusion from SNF Consolidating Billing
  5. Changes in PDPM ICD-10 Code Mappings – The ICD-10 code mappings and lists used under PDPM are available on the PDPM Website at: https://www.cms.gov/Medicare/MedicareFee-for-Service-Payment/SNFPPS/PDPM
  6. SNF QRP update – modification to the public reporting SNF quality measures
  7. SNF VBP Program proposal to suppress the SNF readmission measure

For more information on this proposed rule, please visit the Federal Register’s Public Inspection Desk under “Special Filings,” at http://www.federalregister.gov/inspection.aspx.

 

Do you often wake up feeling stiff and sore in the morning? Do you have trouble getting out of bed or walking into the kitchen to get your breakfast? This is commonly known as morning stiffness that is caused by worn joints, muscle tightness, or arthritis. We feel this tightness in our bodies more frequently in the morning due to the hours of inactivity while sleeping. The area of stiffness varies by person, but most say in the morning is when it feels the worst. Research shows pain will subside about an hour after waking or soon after moving.

To help ease morning stiffness, keep these tips in mind…

  • Medication: Keep pain-relieving or anti-inflammatory medications by your bedside and take them 30 minutes prior to getting up.
  • Arm & Leg Circles: Moving arms and legs gently in a circular motion while lying in bed can help relax muscles and get the blood circulating.
  • Stretching: While still lying in bed, incorporate stretches that target the stiffest areas of your body including the back, hips, knees, and shoulders.
  • Heat: Before or after stretching apply a heating pad or take a hot bath to help loosen tight muscles and make it easier to get moving.
  • Joint Cream: Putting joint cream on specific areas of tightness can provide short-term relief and make it easier to move and stretch.
  • Herbs and Supplements: Herbal treatments like fish oil, evening primrose, borage, or black currant oils may ease joint stiffness and inflammation from arthritis.

If morning stiffness affects your ability to safely get out of bed or is keeping you from enjoying activities, talk with your doctor about the benefits of physical and occupational therapy.

How Can Physical & Occupational Therapy Help?

After a thorough evaluation, therapy may recommend different sleep positions and exercises to improve flexibility, strength, and range of motion. Additional specialized treatments may include hot and cold therapy, therapeutic massage, and the use of pain-reducing technology such as electrical stimulation and ultrasound therapy.

HTS has identified the top 5 therapy clinical outcome focus areas for 2021 based on our experiences from 2020 which makes us better equipped to overcome COVID-19 related obstacles. Furthermore, after attending a 15-hour training and certification process, HTS management staff have all become “PDPM Masters.”

These additional “feathers in our cap” allow us to uniquely champion process improvement initiatives alongside your interdisciplinary team. As HTS continues to identify opportunities for clinical growth, we look forward to discussing these key process improvement areas in the coming months.

Top 5 Therapy Clinical Outcome Focus Areas:

  • Working Smarter with Workflow Processes
  • PDPM Case Mix
  • Medicaid CMI
  • Section GG Outcomes
  • Part B Programming

*In February, we announced all HTS Regional Directors and Assistant Regional Directors earned their PDPM Master Class Certification. This 12-month course for skilled nursing facilities was offered through Leading Age Indiana in 2020. The certification process included 15 hours of training and competency assessment provided by nursing and MDS experts at Proactive Medical Review.

HTS supports our valued partners with access to high demand IDT toolkits, trainings, and many other process improvement resources conveniently available on HTS PartnerHQ web portal. Not a partner? Contact us to discuss how your community can be part of these focus outcome discussions.

Blog by:  Jessica Duffy, OTR, Regional Director, Healthcare Therapy Services, Inc.

The word relationship is defined as: “The way in which two or more concepts, objects, or people are connected, or the state of being connected.” I think it is fair to say that COVID has completely changed how many of our interpersonal and working relationships operate now. As we look at this from a higher perspective, however, what has that really changed for us?

When I think of the relationships that are very important in our life, I am acutely aware of the importance of being present. For example, as a mother, it is not an option for me to miss any of my children’s events. I would not be happy with just getting the “rundown” after the big game; I would want to experience it with them first hand! Who wants to hear the exciting tale of making the game point–an hour after it occurred?! Not me. I want to see it and experience it. There is power in being present. This power and concept of being present applies in our professional lives as well. Let’s discuss how we can be present at our workplace.

With all of the new regulatory changes, quarantining, the elimination of group gatherings, etc., it has become all too easy to lose track of some of the systems we have in place to continue relationships in our buildings. We have at times, just given a document or report, in lieu of having our normal meeting because it more readily meets the demands of COVID-19 restrictions. Perhaps in a larger site, we stayed only in the healthcare area to prevent cross-contamination. I’m sure as you read this, ten more scenarios have popped in your mind of how we have changed our operations, but is what we are doing right or even optimal? Is it truly meeting that need of “staying connected”?

As in my parenting example, would you be ok with just getting the report of your child’s big event, or would you somehow finesse the opportunity to be more personally present? If entry is not permitted, is it live-streamed? Can you Zoom, Facetime, etc.? I have done it all, by the way, this past year. As a proud sports mama, I have watched live-streamed sporting events through the school and Zoomed my children’s teammates or coaches who could be at the event so that I can experience it firsthand while working in the red zone.

When it comes to our clients and our daily operations, HTS Therapy chooses to be PRESENT. Instead of assuming it is ok to substitute a connection, such as the morning meeting, a clinical or Medicare meeting by simply passing out forms, we want to finesse that personal interaction. If an in-person meeting is not an option, then we will leverage a virtual meeting or conference call. Our team believes best practices happen through an interdisciplinary team collaboration.

HTS Therapy chooses to be present.

Need a Powerful Therapy Partner? Contact Amanda Green, Executive Director of Strategic Development amanda@htstherapy.com for information about our contract therapy partnerships.

 

Jessica Duffy, OTR
Regional Director | Healthcare Therapy Services, Inc.

Post COVID-19 Rehabilitation Program

The HTS Post COVID-19 Rehabilitation Program was created by HTS clinical staff to improve strength, endurance, balance, activity tolerance, functional mobility, swallowing, and cognitive-communication… all of which can be adversely affected during the COVID-19 recovery process.

This program will help those individuals who are recovering from COVID-19 and are unable to return to the daily tasks they were able to complete at a prior level of function.

Achieving the highest possible quality of life and independence with the use of therapeutic exercises and training are used to facilitate successful COVID-19 recovery.

Who Can Benefit From This Program?

The Post COVID-19 Rehabilitation Program can benefit those who have recovered from COVID-19 and are experiencing lingering health issues, such as:

  • Poor Endurance
  • Decreased Activity Tolerance
  • Muscle Weakness and Decreased Strength
  • Inability to Complete Daily Tasks when Compared to Prior Level of Function (walking or moving from bed to chair)
  • Difficulty Swallowing (coughing, choking, excessive throat clearing, swallowing pain)
  • Memory Problems or Difficulty Focusing
  • Soft Voice Difficult for Others to Hear
  • Difficulty Finding Words During Conversation

HTS Therapists are equipped with the knowledge and training to provide this critical treatment intervention to help patients achieve a successful COVID-19 recovery.  For more information about the HTS Post Covid-19 Rehabilitation Program, please contact your HTS Regional Director.

Need a Powerful Therapy Partner? Contact Amanda Green, Executive Director of Strategic Development amanda@htstherapy.com for information about our contract therapy partnerships.