Key Takeaways from the 2025 Appendix PP Updates

Written by: Sheena Mattingly, M.S., CCC-SLP, RAC-CT, EVP of Quality & Compliance

 

Every year, CMS updates Appendix PP of the State Operations Manual, which means new rules, revised guidelines, and changes that impact how skilled nursing facilities operate. Staying on top of these updates is essential—but let’s be honest, it’s a lot to sift through. That’s why we’ve done the heavy lifting for you. Here’s a breakdown of the most important changes you need to know, along with practical steps to help you stay compliant.

 

Top 10 Appendix PP Updates You Should Know:

  1. Critical Element Pathways (CEPs) – What You Need to Focus On
    CEPs guide surveyors in assessing skilled nursing facilities, acting as a roadmap for identifying deficiencies.

Action Step: Review all CEPs with your team, paying extra attention to the Discharge CEP. There’s a lot of updated language, so make sure everyone understands the changes.

 

  1. The Reasonable Person Concept – A New Way to Evaluate Impact
    The “reasonable person concept” refers to a tool surveyors use to assess the severity level of negative, or potentially negative, psychosocial outcomes the deficiency may have had on a reasonable person in the resident’s position.

Action Step: Go over this shift with your team. It changes how facilities evaluate psychosocial outcomes, which means your staff needs to anticipate how residents might experience care on an emotional level.

 

  1. Residents’ Right to Be Informed – No More Surprises
    Residents have the right to be involved in their treatment decisions.

Action Step: Before increasing psychotropic medications, ensure the resident (or their family/representative) understands the benefits, risks, alternatives, and any major warnings. Written consent isn’t required, but documentation of the discussion is.

 

  1. Psychotropic Drug Use – Stricter Oversight
    The regulations haven’t changed, but enforcement is tougher.

Action Step: Make monthly medication reviews a priority. Diagnosis alone isn’t enough to justify psychotropic drug use. Consider forming a Psychotropic Medication Review Committee to strengthen oversight.

 

  1. Schizophrenia Diagnoses – Tightened Requirements
    CMS is cracking down on misdiagnosed schizophrenia cases.

Action Step: Ensure every schizophrenia diagnosis is backed by proper documentation that aligns with DSM criteria. Conduct routine audits to catch inconsistencies before surveyors do.

 

  1. Chemical Restraints – The Definition Just Got Stricter
    Any medication used to make care more convenient for staff—rather than treating a medical condition—now counts as a chemical restraint.

Action Step: Review this definition with your team. Be mindful of documentation—avoid phrases like “to manage behavior.”

 

  1. Antibiotic Use – More Scrutiny, More Accountability
    Overprescribing antibiotics can now lead to multiple citations, including F757 and F881.

Action Step: Double-check that your facility follows the Antibiotic Stewardship Program and that staff are properly trained to comply.

 

  1. Gradual Dose Reductions (GDR) – Tracking Matters
    Tapering medication should be considered if the resident is stable, symptoms have improved, or non-drug approaches have worked.

Action Step: Make sure there’s a clear process in place to track and document GDRs.

 

  1. Medical Director Responsibilities – Defined Expectations
    Medical directors must actively participate in resident care policies, facility quality assessment and assurance initiatives, and address issues the coordination of medical care.

Action Step: Confirm that your medical director (or their designee) is engaged in these responsibilities and that your facility has structured processes to support compliance.

 

  1. QAPI and Health Equity – New Considerations
    Surveyors will now look at how facilities address health equity when collecting feedback, monitoring outcomes, and reviewing adverse events.

Action Step: Integrate health equity discussions into your QAPI meetings. Consider including a statement in meeting minutes to further document your commitment to health equity.

Key Policies You Should Review and Update:

  • Psychoactive Medications & Non-Pharmacological Interventions – Update consent forms and staff training materials.
  • Abuse & Chemical Restraint – Align policies with the revised definitions.
  • Antipsychotic Use & QAPI – Make sure QAPI discussions address this.
  • Transfer & Discharge – Incorporate the latest Appendix PP language.
  • CPR & Bedrail Inspections – Ensure compliance with updated FDA guidance.
  • Resident & Representative Notification – Strengthen documentation for medication changes.
  • COVID-19 Vaccination Policies – Revise outdated exemption policies.

 

Please Note: The effective date of Appendix PP Updates is delayed to 4/28/25.

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Spring is in the air! The sun is shining, flowers are blooming, and it’s the perfect time to enjoy a walk outside. Walking is a great way to stay active and keep your body feeling its best. But before you head outside, here are a few tips to help you walk safely and confidently.

 

Warm Up First – Loosen up those muscles with gentle ankle rolls, seated marches, or light stretches before you start. A little warm-up can prevent stiffness and reduce your risk of injury.

Start Small – If you’ve been less active over the winter, no worries! Start with short strolls and gradually increase your time and distance as your endurance builds.

Watch Your Footing – Spring weather can bring mud, wet sidewalks, loose gravel or uneven ground. Stay aware of your surroundings and wear sturdy, supportive shoes for better stability.

Posture Matters – Walk tall! Keep your head up, shoulders back, and arms relaxed to maintain good alignment and reduce strain. If you use a cane or walker, make sure it’s properly adjusted for support.

Make it Social – Everything is better with a friend! Walking with a buddy keeps you motivated and engaged.

 

Therapy Can Help You Walk with Confidence

If you struggle with pain or feel nervous about walking due to a fear of falling, physical and occupational therapy can make a significant difference in getting you back on track.  Therapy can help you manage your pain, improve balance and strengthen muscles so you can move safely and confidently. Talk to your doctor about how therapy can benefit you.

DID YOU KNOW?

Walking 30 minutes a day boosts energy, eases joint pain, improves balance & lowers your risk of falls!

Have You Taken Advantage of Our Market Insight Reports?

Add Data to your strategy, check out the competition, and gain deeper insight into your referral sources.

Success in post-acute care goes beyond providing excellent service—it’s about staying ahead in a competitive landscape. HTS Market Insights equip you with key competitive data needed to enhance your strategy, increase admissions, and strengthen referral relationships.

Our comprehensive Market Insight Reports provide a 360-view of competitive data, giving post-acute care providers access to the latest healthcare market trends. Sourced from CMS and updated quarterly, these insights help your organization make informed decisions, track referral patterns, and identify growth opportunities.

 

What’s in Your Market Insight Report?

  • Claims Data on Your Top Referring Hospitals & Physicians
  • Market Share by County
  • Inpatient Claims Data (FFS & MA)
  • Hospital Admissions & Utilization Trends
  • Hospital Discharges to SNF Detail
  • 30 Day Readmission Rates (FFS & MA)
  • Competitor Insights & Benchmarking
  • Total Patient SNF Cost

 

The Opportunities are Vast!

Our Market Insight Reports empower you to put numbers behind your census goals, discover new hospital and physician partnerships, and benchmark your performance against your competitors for a strategic advantage. By leveraging this data, you can drive targeted growth strategies to position your community for long-term success.

 

Ready to see how your community stands out?

Schedule Your Market Data Deep-Dive today. Contact Us!

At first, no one noticed the change. John, an active 78-year-old, was still walking independently. He still did his daily laps around the community. But over a few months, something shifted. His stride shortened, just slightly. His walking speed slowed, barely noticeable. His balance wavered, nothing alarming.
No one thought much of it, until the fall happened.

 

The reality?  A 0.1 m/s decrease in gait speed increases fall risk by 7% and even predicts early mortality. Subtle mobility changes are often the first red flags for serious decline, but they go undetected until it’s too late.

With today’s technology, this doesn’t have to happen.

OneStep: A New Era in Fall Prevention

HTS Therapy is proud to offer OneStep, an innovative technology designed to proactively prevent falls and elevate care outcomes for rehabilitation patients and campus residents. OneStep provides real-time gait analysis, allowing therapists to track even the smallest changes in walking patterns… before they lead to a fall.

 

How It Works:

  • Patients walk naturally while a smartphone app captures and analyzes their movement.
  • Therapists receive precise data on stride length, gait speed, balance, and symmetry.
  • Personalized therapy plans are created based on objective insights.

Early detection of mobility changes means early intervention. By integrating OneStep’s AI-powered insights into therapy programs, we can proactively reduce fall risk, improve confidence, and support independence in your community.

HTS Therapy is committed to delivering cutting-edge solutions to keep your community active and thriving!
For more information about OneStep, contact your HTS Regional Director.

As we age, our hands don’t always work as easily as they used to. Tasks that used to be simple, like opening jars, buttoning shirts, or holding a cup, can become more difficult. You may even notice that your hands tire more easily or that you drop things more often. This is a natural part of aging. But the good news is there are simple ways to improve your strength, so you can continue doing the things you enjoy with ease.

Tips to Keep Your Hands Strong:

  • Stretch Daily: Keep hands flexible by regularly stretching…open and close…and moving your fingers and wrists.
  • Build Strength: Squeeze a stress ball, use hand grippers, or garden to improve strength and coordination.
  • Stay Active: Do daily tasks like folding laundry or playing cards to maintain hand function.
  • Take Breaks: Rest your hands when holding objects for long periods to prevent strain.
  • Protect Joints: Avoid over-gripping and use assistive tools for easier tasks.
  • Use Warm or Cold Therapy: Warm water eases stiffness; cold packs reduce swelling.

 

How Therapy Can Help:

Occupational therapy can help you maintain hand function by showing you exercises and techniques to improve strength and movement. An occupational therapist can also recommend simple tools to make everyday activities easier. If your hands hurt or feel weak, talk to your doctor. Keeping them strong will help you stay independent and continue doing the things you love!

If Congress does not take action by March 14th on telehealth and cuts in the Physician Fee Schedule:

  • Telehealth Therapy Services under Medicare Part B WILL END on March 31st.
  • The full -2.83% reduction in the Physician Fee Schedule’s conversion factor will continue in 2025 and impact providers nationwide.

 

Help Reverse Medicare Part B Payment Cuts and Preserve Telehealth Access for Medicare Beneficiaries

On December 21, 2024, Congress passed the American Relief Act, 2025, extending telehealth services until March 31, 2025, but left out provider relief from the 2.83% cut in the Physician Fee Schedule Conversion Factor, which was effective January 1, 2025. Congress also continued government funding until March 14, 2025.  Without further Congressional action by March 14th, rehab therapists will no longer be able to serve their Medicare beneficiaries using telehealth services! It is imperative that Congress hears from their constituents that they must address provider relief and pass a permanent telehealth authority before March 14th! 

If Congress does not take action on telehealth and the cuts in the Physician Fee Schedule by March 14th:

  1. Therapists’ ability to use telehealth to deliver services under Medicare Part B will end on March 31st.
  2. The full -2.83% reduction in the Physician Fee Schedule’s Conversion Factor will continue for the rest of 2025 and impact providers across the country.    

We urge you to contact your Members of Congress NOW to tell them to pass provider relief legislation, such as the Medicare Patient Access and Practice Stabilization Act (H.R. 879) which will mitigate Medicare payment reductions for 2025 and to continue the telehealth authority.

We urge you to contact your Members of Congress NOW! Tell them to pass provider relief legislation to mitigate Medicare payment reductions for 2025 and continue the telehealth authority.

Click here to Take Action now.

The Centers for Medicare & Medicaid Services (CMS) launched the 5-Claim Probe and Educate initiative in 2023 and it is ongoing in 2025This CMS Program Integrity Initiative is a targeted effort to lower the SNF improper payment rate. This program directly impacts Skilled Nursing Facilities (SNFs) by reviewing randomly selected claims and providing valuable feedback to strengthen billing practices.

 

What is the 5-Claim Probe and Educate Initiative?

Under this initiative, CMS reviews five claims for every Medicare-billing SNF in the country. The SNF will then be offered education to address any errors identified, helping them avoid future claim denials and adjustments. This process offers SNFs an opportunity to learn from the findings and strengthen their internal systems to avoid future issues. 

Any claims for SNF services that took place on or after October 1, 2019, are eligible for the review except for those that contain a COVID-19 diagnosis, which will be excluded from this review.

 

Is this Review Similar to a TPE?

Similar to the current Targeted Probe and Educate (TPE) medical review strategy, the SNF 5 Claim Probe & Educate Program includes one-on-one provider education at the completion of a small sample of claim reviews. However, instead of the 1-3 rounds of review a provider receives through TPE, each SNF will undergo only 1 round of review.

  • MACs will review 5 claims from each SNF.
  • MACs will complete one (1) round of probe and educate for each SNF, not the potential three (3) rounds that may occur in the traditional TPE program.
  • Education offered will be individualized based on the claim review errors identified in the probe. Review results letters will detail the denial rationales for each claim, as appropriate.

 

What Do You Do If Your Facility is Selected for the 5-Claim Probe and Educate Initiative?

Ensure that your facility staff is well informed about the procedures and expectations when a review occurs. Communicate with your therapy staff to ensure the HTS Regional Director is promptly notified. HTS partners with Proactive LTC Consulting to serve as our third-party denials management team, and once timely notice is provided, they can efficiently manage the process on our behalf. 

The 5-Claim Probe and Educate initiative is a valuable opportunity for SNFs to refine their processes, reduce compliance risks, and improve the accuracy of claims. By working together, we can ensure your facility is prepared and positioned for success.

For more information or support, please reach out to your HTS Regional Director. We’re here to help you navigate this initiative with confidence.

 

Written by:

Sheena Mattingly, M.S., CCC-SLP, RAC-CT  |  Executive Vice President of Quality & Compliance, HTS

Your heart is the hardest-working muscle in your body, beating around 100,000 times daily to pump oxygen and nutrients to every cell. Like any muscle, it needs exercise to stay strong and efficient. For older adults, staying active is key to maintaining a healthy heart. Regular movement improves blood flow, strengthens the heart, and reduces the risk of heart disease. The best part? You don’t need intense workouts; simple, consistent daily activities like taking a 10-minute walk, gentle stretching, or dancing to your favorite music can make a difference.

Health Benefits to Staying Active

  • Better Blood Flow: Regular exercise strengthens your heart, allowing it to pump blood more easily and improve circulation.
  • Lower Blood Pressure: Physical activity helps reduce high blood pressure by improving blood vessel flexibility.
  • Less Stress: Exercise lowers stress hormones and releases feel-good endorphins, helping reduce the risk of heart disease.
  • Healthier Cholesterol: Moving your body helps raise good cholesterol (HDL) and lower bad cholesterol (LDL).
  • Longer Life: Active people tend to live longer and have healthier hearts.

If moving feels difficult or uncomfortable, don’t hesitate to speak with your doctor. Physical and occupational therapy can provide strategies to reduce pain and help you move more comfortably. The key is to stay consistent. Every little bit of movement counts! With just a little effort each day, you can keep your heart strong and healthy.

We are excited to share some great news: telehealth flexibilities originally set to expire on December 31, 2024 have officially been extended until March 31, 2025! This means we can continue providing critical care to our patients remotely, ensuring they receive the services they need without unnecessary interruptions.

This milestone is a testament to the power of collective advocacy. Your voices, combined with those of other rehabilitation professionals across the nation, played a vital role in convincing policymakers to recognize the importance of telehealth in rehabilitation. We are deeply grateful for your efforts—whether you contacted legislators, shared your stories, or educated others on the value of telehealth, you made a difference.

Why This Matters

Telehealth has proven to be a lifeline for so many of our patients, particularly those in rural areas or with mobility challenges. It’s not just a convenience; it’s a necessity. Extending these flexibilities allows us to continue:

  • Delivering High-Quality Care to Patients in the Comfort of Their Own Homes.
  • Supporting Continuity of Care in Extenuating Circumstances.
  • Enhancing Access to Therapy Services Across Diverse Populations, Especially Those in Rural Areas.

Looking Ahead

While we celebrate this extension, we know questions remain about what will happen after March 2025. The Centers for Medicare & Medicaid Services (CMS) and other stakeholders will continue evaluating the impact of telehealth on patient outcomes, access to care, and cost-effectiveness. We remain hopeful that these flexibilities will become permanent, but we must stay engaged in advocacy efforts to make that a reality.

We promise to keep you informed every step of the way. As soon as we receive any updates about telehealth’s future beyond March 2025, we will communicate them to you promptly.

Thank you for everything you do, every day.

Are you ready to streamline patient care and elevate your CMS quality ratings? At HTS, we’ve developed an exclusive, one-of-a-kind calculator designed specifically for expert MDS Coordinators. This tool calculates the complex formula CMS uses to determine the Expected Discharge Function Score. With this insight, your team can align patient care strategies, ensure compliance, and optimize outcomes for higher-quality ratings.

Watch a short demo video

 

Quality Rating Implications

The discharge function score isn’t just a number in a chart; it is the cornerstone of how CMS determines if patient function is progressing in a manner that is expected and is used in the SNF Quality Reporting Program. The final Discharge Function Score for a given SNF is the proportion of that SNF’s stays where a resident’s observed discharge score meets or exceeds their expected discharge score. According to CMS, SNFs with low scores are “not producing the functional gains they could be for a larger share of their patients.”

 

Ready to See this Tool in Action?

Our calculator is available exclusively to HTS partners. If you’re not an HTS partner yet, let’s remedy that! We’re committed to supporting our partners well beyond the delivery of therapy services, delivering cutting-edge tools and insights that drive financial and clinical success.

HTS Partners, you can access the calculator in the PartnerHQ Portal here.